Contents
RespondInk ("we", "our", "us") operates the website respondink.com and the RespondInk platform. This Privacy Policy explains what information we collect, how we use it, who we share it with, and what choices you have.
We are building RespondInk as a two-sided marketplace that connects researchers who need survey data with respondents who want to earn money by participating in surveys. Because of this, we handle data on behalf of both groups, and we take that responsibility seriously.
If you have questions about this policy, email us at hello@respondink.com. We will reply.
We collect different information depending on how you use RespondInk.
When you join the waitlist
- Your name and email address - Your role (researcher or respondent) - Occupation, income range, age range, state of residence - How you heard about us - For researchers: your research tool, sample size needs
When you create an account (when the platform launches)
- Name, email, phone number - UPI ID (for respondents receiving payments) - Demographic profile (age, gender, state, education, occupation, income range) to match you with relevant surveys - Verification data (to confirm you are a real person)
Usage data we collect automatically
- Pages visited, time spent, clicks, and navigation patterns - Device type, browser, operating system - IP address and approximate location (state/city level) - Referring URL (how you arrived at our site) - We use cookies and similar technologies for session management and analytics
Survey data
- If you are a respondent: your answers to survey questions - If you are a researcher: your survey questions, target criteria, and response data
We use the information we collect to:
We do not use your personal data to make automated decisions that significantly affect you without human oversight.
This section is especially important for respondents.
What researchers see
Researchers receive aggregated survey responses. By default, they do not see your personal identity (name, email, phone, UPI ID). They see your demographic profile (age range, state, occupation, income range) only to the extent they specified in their targeting criteria. We do not sell or reveal your identity to researchers.
What you consent to when taking a survey
When you accept a survey, you consent to sharing your answers with the researcher who created it. You also consent to us using your responses for platform quality and fraud detection. Survey consent is shown clearly before you begin.
Sensitive topics
If a survey covers sensitive topics (health, political views, religion, caste, financial situation), it will be labelled and you can decline. You are never required to answer questions you are uncomfortable with.
We retain your personal data for as long as your account is active or as needed to provide services. Specifically:
You can request deletion of your data at any time (see Section 8).
We take data security seriously. Our measures include:
No system is 100% secure. If we become aware of a breach that affects your data, we will notify you within 72 hours.
You have the following rights regarding your personal data:
Access: You can request a copy of all data we hold about you. Correction: You can ask us to correct inaccurate data. Deletion: You can ask us to delete your data. We will comply except where we are required to retain records by law (e.g. payment records). Withdrawal of consent: You can withdraw consent to marketing communications at any time using the unsubscribe link in any email. Portability: You can request your data in a machine-readable format.
To exercise any of these rights, email hello@respondink.com with the subject line "Data Request". We will respond within 30 days.
RespondInk is not intended for anyone under the age of 18. We do not knowingly collect personal data from anyone under 18. If we discover we have collected data from a minor, we will delete it immediately.
If you believe a minor has registered, please contact us at hello@respondink.com.
We will update this policy as the platform evolves. When we make material changes, we will notify you by email (if you have an account) or by posting a prominent notice on the website at least 14 days before the changes take effect.
Your continued use of RespondInk after a policy update means you accept the updated policy.
If you have any questions or concerns about this Privacy Policy or how we handle your data:
Email: hello@respondink.com Subject line: Privacy Inquiry
We are a small team and we will get back to you personally.
Questions about this policy? Email hello@respondink.com and we will respond personally.